Privacy Policy

Ecommerce Emissary Agency LLC

 

Last Updated: June, 2025

 

Ecommerce Emissary Agency LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information in accordance with applicable data protection laws and recognized industry standards. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use www.theemissaryagency.com (the “Website”) or otherwise interact with our services (collectively, the “Services”). By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our Services. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs matters relating to personal information.

 

 

 

1. Scope & Definitions

 

“Personal Information” means information that identifies, relates to, describes, or can reasonably be associated with an identified or identifiable individual. It does not include aggregated, anonymized, or de-identified data. This Privacy Policy applies to visitors, prospective clients, clients, and business contacts worldwide.

 

 

2. Categories of Personal Information We Collect

 

Depending on how you interact with us, we may collect the following categories:

 

a) Identifiers & Contact Information

 

• Name.
• Email address.
• Phone number.
• Business name.
• Billing and mailing address.

 

b) Commercial & Transactional Information

 

• Payment confirmations and billing records.
• Transaction history.
• Services purchased or inquired about.
• Note: Payment card data is processed by third-party payment processors and is not stored directly by us.

 

c) Account & Access Information

 

• Login credentials (where applicable).
• Preferences and settings.

 

d) Communications

 

• Emails, messages, inquiries, and support communications.

 

e) Technical & Usage Data

 

• IP address.
• Browser type.
• Device identifiers.
• Pages visited, session data, and interaction patterns.

 

 

3. Sources of Personal Information

 

We collect personal information from:

• You directly (forms, emails, onboarding, contracts, calls).
• Automatically through cookies, analytics, and similar technologies.
• Third-party service providers (e.g., payment processors, analytics platforms).
• Business partners or platforms where permitted by law.

 

4. How We Use Personal Information

 

We use personal information for legitimate business purposes, including:

 

a) Service Delivery & Operations

 

• Providing, managing, and improving our Services.
• Account setup, billing, and administration.
• Client communication and support.

 

b) Analytics & Optimization

 

• Website performance analysis.
• Service improvement and internal reporting.

 

c) Marketing & Business Development

 

• Sending service-related communications.
• Providing marketing content where permitted by law.
• Managing professional relationships.
• You may opt out of marketing communications at any time.

 

d) Security & Risk Management

 

• Fraud prevention.
• System monitoring.
• Protection against unauthorized access.

 

e) Legal & Compliance

 

• Compliance with legal obligations.
• Enforcement of agreements.
• Responding to lawful requests and disputes.

 

5. Disclosure of Personal Information

 

We may disclose personal information to:

 

a) Service Providers

 

Including hosting providers, analytics vendors, CRM tools, payment processors, and professional advisors who process data on our behalf under contractual confidentiality obligations.

 

b) Business & Legal Transfers

 

In connection with mergers, acquisitions, restructuring, bankruptcy, or asset sales.

 

c) Legal Obligations

 

Where required to comply with laws, court orders, or governmental requests. We do not sell personal information in the traditional sense.

 

6. Shopify & Platform Relationships

 

Our Services may integrate with or rely on Shopify and other third-party platforms. Shopify may collect and process personal information independently according to its own privacy practices. We are not responsible for how Shopify or other platforms use data outside our control.

For more information, please review:

• Shopify Privacy Policy.
• Shopify Privacy Portal.

 

7. Cookies & Tracking Technologies

 

We use cookies and similar technologies for functionality, analytics, and performance monitoring. You may control cookies through your browser settings. Disabling cookies may affect certain features of the Website.

 

8. Third-Party Websites

 

Our Website may contain links to third-party sites. We are not responsible for their content, security, or privacy practices. Please review their privacy policies independently.

 

9. Children’s Privacy

 

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors. If you believe a minor has provided personal information, please contact us so we can take appropriate action.

 

10. Data Security

 

We implement commercially reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

 

11. Data Retention

 

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Meet legal, accounting, or regulatory requirements.
• Resolve disputes and enforce agreements.

 

12. Your Privacy Rights

 

Depending on your location, you may have rights including:

• Access / Right to Know.
• Correction.
• Deletion.
• Data Portability.
• Restriction or Objection to Processing.
• Opt-out of targeted advertising (where applicable).
• Requests may require identity verification and are subject to legal limitations.

 

13. U.S. State Privacy Rights (CCPA / CPRA)

 

Residents of certain U.S. states may have additional rights under applicable privacy laws. We honor Global Privacy Control (GPC) signals where legally required.

 

14. International Data Transfers

 

Your personal information may be transferred and processed outside your country of residence, including in the United States. Where required, we rely on recognized safeguards such as Standard Contractual Clauses or equivalent mechanisms.

 

15. Complaints

 

If you have concerns about our data practices, you may contact us directly. You may also have the right to lodge a complaint with your local data protection authority.

 

16. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services constitutes acceptance of the updated policy.

 

17. Contact Information

 

For privacy-related inquiries or to exercise your rights:

Email: info@theemissaryagency.com